Appointment Reminder Template and WhatsApp Business Messages
Pick your type of business and the message you need: appointment confirmation, reminder, greeting, away or thank you. Type your details once and get three ready versions to copy, send on WhatsApp or save as a quick reply.
- Free
- No sign-up
- Runs in your browser
Someone shared this result with you. It was made with Appointment Reminder Templates, free on VISU, no sign-up.
Messages are put together in this browser. Names, numbers and addresses are not sent to VISU or saved.
Your messages
Add the date and the time to put them in the message.
Type your business name to see the messages.
WhatsApp is a trademark of its owner. VISU is not affiliated with WhatsApp or Meta.
Where each message goes
Greeting message
Sent automatically when a new customer writes to you. In the WhatsApp Business app it is in the business tools, under the settings. Menu names can change between app versions.
Away message
Sent automatically outside your hours. You choose when it goes out (always, on a schedule or outside your business hours) in the same business tools.
Confirmation and reminder
Sent by you in the customer chat. Save each one as a quick reply, so you only change the name, the day and the time.
Thank you
Sent after the visit. To ask for a Google review, use the review request templates, which follow the review rules.
A WhatsApp QR code for the counter
Customers scan it and a chat with your business opens with the first message already typed. Print it next to the till or on the table.
Type your number to see the code.
This code is static: the number and the message are written into it.
A dynamic VISU QR points to a short visu.to link. If you switch numbers or want a different first message, you edit the destination in your account and the printed code keeps working. VISU shows how many times it was scanned.
Make it dynamic free on VISUType your business number first.
After the visit
Happy customers are the best moment to ask for a review. The review request templates write that message for WhatsApp, SMS or email, with no incentive and no rating steering.
How to use it
- Choose the message: confirmation, reminder, greeting, away or thank you.
- Pick your type of business and the tone, then type your business name and the details you have: customer, date, time, address or opening hours.
- Read the three versions and copy the one that sounds like you, or press Open in WhatsApp to send it to the customer.
- Save the greeting and away messages in the WhatsApp Business app, and the others as quick replies so they are one tap away.
Examples
Hair salon reminder
A friendly reminder the day before with the service and the time, and a line asking the customer to let you know if they cannot come, so the slot goes to someone else.
Clinic confirmation
A formal confirmation of the appointment with the date, the time and the address, asking the patient to bring a photo ID and the insurance card.
Restaurant away message
An away message with your opening hours and a line asking for the date, the time and the number of people, so you can confirm the booking when you open.
Add this tool to your site
Put this tool on your blog, store or club site. It runs inside your page, free, with no account, and a small "by VISU" credit line under it.
Questions
How do I write an appointment reminder message?
Say who is writing, what is booked, the day and the time, and the address. Then ask the customer to reply to confirm or to change it. Keep it short: the reminders here fit in a few lines and leave out anything you did not fill in.
When should I send an appointment reminder?
A common choice is the day before, so there is still time to offer the slot to someone else if the customer cannot come. For an early morning appointment, send it in the afternoon of the day before. Use what works for your customers.
How do I set up a greeting or away message in WhatsApp Business?
Copy the text here, then in the WhatsApp Business app open the business tools in the settings and choose the greeting message or the away message. Paste the text, choose who gets it and, for the away message, when it is sent. Menu names can change between app versions.
Can I send the message straight to a customer?
Yes. Type the customer's WhatsApp number with the country code and press Open in WhatsApp: the chat opens with the text ready, and you still press send yourself. Without a number, WhatsApp asks which chat to use.
Are my details stored or sent anywhere?
No. The messages are put together in this browser. Names, numbers and addresses are not sent to VISU and are not saved: if you reload the page, the form starts empty.
Is this an official WhatsApp tool?
No. VISU is not affiliated with WhatsApp or Meta. These are free text templates you can use in any messaging app, WhatsApp and WhatsApp Business included.